Revenue leak
Unauthorized Family Care days
Local root cause
MCO authorization not secured or renewed
How 247MBS closes it
Authorization tracking and renewal with the MCO
Skilled Nursing billing · Green Bay, WI
Skilled nursing billing services in Green Bay run into a long-term care payer model found in only a handful of states, and 247 Medical Billing Services (247MBS) has managed that institutional revenue cycle since 2005.
Northeast Wisconsin facilities admit rehab and long-stay residents referred from Bellin Health, HSHS St. Vincent and St. Mary's, and Aurora BayCare, then bill Medicare Part A alongside Wisconsin's Family Care managed long-term services program. We handle Part A per-diem, MDS-driven case-mix, and consolidated billing behind a dedicated account manager, a free 360° reporting dashboard, and full HIPAA plus SOC 2 Type II protection.
Facilities in Brown County reach the point of outsourcing when the Family Care authorization workflow, the MDS schedule, and the Medicare Part A benefit clock can no longer all stay current inside one business office. Wisconsin's long-term care model puts a managed-care organization between the facility and Medicaid for most long-stay residents, and that extra layer of level-of-care authorization and monthly coordination is exactly where a stretched in-house team falls behind. As a specialized medical billing services company built for institutional long-term care, 247MBS runs the complete revenue cycle — eligibility verification, MDS and PDPM billing support, denial management, credentialing, and A/R recovery — under one accountable team. We work to a 99% first-pass clean-claim rate, up to 40% fewer denials, 90% of worked denials recovered, and days in A/R under 25, backed by a 98% client-retention rate earned through professional, consistent work. As a billing services company fluent in PDPM and Wisconsin's Family Care rules, we are not a general billing company learning on your census — lean on the national SNF billing hub and review our reach on the Wisconsin billing overview.
Wisconsin does not run its long-term Medicaid the way most states do. Through Family Care, a resident who needs a nursing-facility level of care is enrolled with a managed long-term care organization that authorizes and coordinates that care, so a Green Bay facility's long-stay revenue depends on the MCO's level-of-care determination, its authorization, and its monthly coordination rather than a simple state per-diem paid on submission. Add the self-directed IRIS option that some members choose instead, and the long-stay side of the building carries a coordination burden that a generalist billing company rarely anticipates.
At the same time, the short-stay side runs on the familiar Medicare Part A benefit, fed by quick rehab discharges from Bellin, HSHS, and Aurora BayCare. Those admissions still turn on a qualifying three-day hospital stay, a tight MDS assessment window, and an accurate PDPM classification. A Green Bay business office therefore has to speak two different languages at once — managed Family Care for the long-stay residents and traditional Part A case-mix for the rehab wing — and keep the dual-eligibles who bridge them coordinated across both.
Medicare Part A pays a daily rate under the Patient-Driven Payment Model, assembled from five case-mix components locked on the MDS and carried onto the institutional claim. The table follows a Green Bay Part A stay from assessment to payment.
| Billing stage | What drives the payment | Where it appears on the claim |
|---|---|---|
| MDS case-mix scoring | 5-day assessment scores PT, OT, SLP, Nursing, NTA | HIPPS code on revenue code 0022 |
| Daily per-diem | PT/OT taper after day 20; NTA weighted to first 3 days | Bill type 21X on the 837I |
| Coverage window | Qualifying 3-day inpatient stay; up to 100 days | Days 1-20 full, 21-100 coinsurance |
| Part B fallback | Resident off Part A or benefit days exhausted | Bill type 22X with therapy modifiers |
| Consolidated billing | Bundled ancillaries versus excluded services | Occurrence and value codes applied |
Revenue review
A certified SNF billing specialist reviews your coding, unit counts, authorizations and aged A/R against the payers you actually bill in Green Bay, WI — and puts a number on what your current process is leaving on the table.
A SNF specialist will reach out within one business day.
A SNF specialist will reach out within one business day.
In a Family Care market the leaks cluster around authorization and level-of-care coordination. The table shows what we correct most often for Green Bay operators.
Unauthorized Family Care days
MCO authorization not secured or renewed
Authorization tracking and renewal with the MCO
Level-of-care denial
Nursing-facility level not documented for the plan
Level-of-care documentation and coordination
Wrong PDPM group
5-day MDS coded under time pressure
Pre-bill triple-check before the Part A claim drops
Stranded dual-eligible balance
Medicare-primary, Family Care-secondary link broken
Secondary coordination and reconciliation
Late patient liability
Member cost-share posted after billing
Monthly liability reconciliation on long-stay accounts
Our Green Bay clients reflect Northeast Wisconsin's mix of established nonprofit homes and short-stay rehab providers. We bill for long-term custodial nursing homes carrying heavy Family Care and dual-eligible caseloads, non-profit and faith-based facilities with deep community roots, and short-stay rehab-to-home SNFs turning census off Bellin, HSHS, and Aurora BayCare. We also support hospital-based skilled units, freestanding for-profit operators, and small rural facilities in the surrounding counties. We serve providers across Green Bay and nearby communities — De Pere, Ashwaubenon, Howard, and Bellevue — with consistent, transparent reporting.
Medical billing for skilled nursing in Green Bay means speaking two payer languages at once, and that is the institutional revenue cycle 247MBS has run for Brown County facilities since 2005. On the long-stay side we secure and renew Family Care authorizations, document the nursing-facility level of care for the managed-care organization, coordinate self-directed IRIS members, and reconcile member cost-share each month so custodial days convert. On the short-stay side we confirm the 3-day qualifying stay behind Bellin, HSHS, and Aurora BayCare rehab admissions, hold every 5-day MDS to an accurate PDPM classification, and reconcile consolidated billing before claims drop. The result is a 99% first-pass clean-claim rate and days in A/R under 25. Request a revenue review and see it on your own book.
Green Bay practices are billed out of the same Wisconsin desk. Statewide payer detail lives on the Wisconsin page.
Skilled Nursing Facility billing services in Wisconsin — the payer programs, authorities and rules behind every Green Bay claim.
Skilled Nursing Facility Billing company — the codes, unit rules and denials nationally, without the local layer.
For most long-stay residents, a Family Care managed long-term care organization authorizes and coordinates the nursing-facility level of care instead of Medicaid paying a straight per-diem. We secure and renew the MCO authorization, document the level of care, and reconcile the member cost-share each month so long-stay days are not lost.
Yes. We coordinate self-directed IRIS arrangements and, for dual-eligibles, bill Medicare for the skilled days and coordinate Family Care for the remainder, reconciling the crossover so nothing strands between programs.
We confirm the qualifying three-day stay, hold the MDS to its assessment window, and run a pre-bill triple-check so the HIPPS and consolidated-billing details are right before the claim drops.
Yes. We scale the dedicated-team model to a single building or a small group across Northeast Wisconsin.
From solo practices to multi-provider groups, we bill Skilled Nursing for Green Bay practices with a dedicated account manager, certified coders and a live dashboard — so the units, authorizations and appeals that decide your month stop being the thing nobody has time for.
Prefer email? sales@247medicalbillingservices.com