Privacy Policy

1Information We Collect

As one of the largest medical billing services providers in the USA, 247 MBS strives to be a responsible participant in the healthcare industry. We make every possible effort to protect the privacy and confidentiality of our clients and of the individuals whose healthcare data may be identified within data collected by us for medical billing purposes.

When you visit our website, our server may collect personal information such as your name, address, email, telephone number, and other details. Before collecting any data, we identify the purpose for which the information is being collected, and we use lawful and fair means to collect personal data only after you have given consent.

2How We Use Your Information

We use the personal information you provide to respond to your inquiries, deliver the services you request, and communicate with you about our services. The purpose of collection is identified before the information is collected, and your information is used only in a manner consistent with that purpose and with your consent.

3Disclosure to Third Parties

By no means will we sell, trade, or let any third party view the collected information, unless with your prior consent, to offer a service requested by you, or if we are required by law to disclose it.

4Cookies & Tracking Technologies

We may employ tracking tools to gather and analyze statistical data from our website visitors. This is done to improve the quality of our website and to make it more user-friendly. Because this data is non-personal, 247 MBS may collect, own, and use it for promotional purposes — always in a manner that does not permit the identification of the data as related to an individual.

From time to time, we may use third-party analytics tools such as Google Analytics (GA4) and Microsoft Clarity to understand how visitors use the Website. These tools are not used continuously and may be active only during certain periods. The data they collect is aggregated and is not used to personally identify you. You can control or block cookies through your browser settings; disabling cookies may affect some website functionality.

5Call Recording & Data Security

All calls made to and from 247 MBS are recorded and strictly monitored. We maintain reasonable security safeguards against the loss or theft of, and unauthorized access to, use of, or modification of, the personal information collected by us.

6HIPAA & Protected Health Information

Protected Health Information ("PHI") of an individual that is handled in the course of providing billing services — including the review of reports and summaries of services — is protected in accordance with the requirements of the Health Insurance Portability and Accountability Act ("HIPAA").

• Disclosure of PHI for medical billing purposes is made in conjunction with covered entities, such as healthcare clearinghouses, that are governed by HIPAA regulations.
• Personally identifiable health information may be used and disclosed by us for the purposes of treatment, payment, and healthcare operations.
• As a billing company, we use PHI to obtain physician payment for services that we provide in conjunction with medical treatment.

7Third-Party Links

Please note that we take no responsibility for the privacy practices of other websites to which we may provide links. We encourage you to review the privacy policies of each linked website in order to determine the safety of submitting your data.

8Changes to This Policy

We reserve the right to change and update this Privacy Policy at any time. When we do, we will give notice of the changes or updates and revise the "Last updated" date above before making them effective. In no event will 247 MBS be liable to you for any damage caused by changes made to this Privacy Policy.

9Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us.