Denial driver
LCD / medical-necessity mismatch
How we prevent it
Diagnosis matched to the covering Novitas L policy before billing
Radiology billing · Delaware
Radiology billing services in Delaware have to work across three separate managed-care portals without dropping a read between them, and 247MBS has billed imaging that way since 2005.
From ChristianaCare's tertiary volume in the Wilmington–Newark corridor to Bayhealth in Dover and Beebe Healthcare down in Sussex County, we bill every scan and every interpretation against DMMA coverage and Novitas policy — with a dedicated account manager, a free real-time dashboard, and HIPAA-compliant, SOC 2 Type II workflows on every claim.
Delaware is small on the map and dense in the middle. ChristianaCare anchors imaging in New Castle County, Bayhealth covers Kent County out of Dover, Beebe and Nanticoke serve the Sussex beaches and farm belt, and Nemours Children's reads pediatric studies for the whole region. Around those systems sit freestanding MRI and CT centers, mobile imaging operators, and interventional groups that read under hospital contract. Every one of those claims turns on the same first decision: does the group interpret only, own the scanner, or both? Interpret only and the read carries the professional component with modifier 26; own the equipment and the interpretation and the study bills global. Put the wrong component on a provider-based department claim and the payer takes the money back on audit.
For Medicare Part B, Delaware falls under Novitas Solutions, Jurisdiction L, whose Local Coverage Determinations decide which diagnoses make an advanced study medically necessary. A read that skips the LCD match does not pay on the strength of the dictation alone. Our coders map the ordering diagnosis to the covering Novitas policy before the claim leaves the queue — the step a general billing company routinely skips. That discipline is the difference between a first-pass payment and a 90-day appeal, and it is why imaging groups here need billing specialists rather than a generalist shop.
Delaware runs its Medicaid program, the Diamond State Health Plan and DSHP-Plus, through three managed-care organizations — AmeriHealth Caritas Delaware, Highmark Health Options, and Delaware First Health (Centene). For a radiology group that means three portals, three prior-authorization pathways, and three sets of documentation rules for what is, on paper, one state program. A CT ordered for a Highmark member and the same CT for an AmeriHealth Caritas member can take two different auth routes, and an incomplete certificate of medical necessity is the single most common reason an otherwise clean imaging claim stalls here. A denied claim carries a 120-day fair-hearing window after the MCO appeal is exhausted, and missing that clock forfeits the money entirely.
Commercial and Medicare Advantage volume adds a fourth wrinkle: most advanced imaging routes through a radiology-benefit manager, so a Wilmington MRI or a Dover PET often needs an RBM authorization on file before the scanner runs. We verify eligibility, identify which of the three MCOs the member sits in, confirm the CMN is complete, and secure the authorization pre-scan, so the interpretation is billable the day it is dictated.
| Delaware payer fact | Detail |
|---|---|
| Medicaid program | DMMA — Diamond State Health Plan (DSHP / DSHP-Plus) |
| Delivery model | Managed care (3 MCOs) |
| Major plans | AmeriHealth Caritas DE, Highmark Health Options, Delaware First Health (Centene) |
| Medicare Part B MAC | Novitas Solutions, Jurisdiction L |
| Appeal window | 120 days (post-MCO fair hearing) |
| Medicaid enrollment | ~238,100 |
Every Delaware study is a chain of billing decisions our team owns from order to remittance. Codes belong in a table, not a sentence — here is the logic we apply on each read:
| Billing element | How it drives payment in Delaware |
|---|---|
| Professional vs technical | Modifier 26 for the read, TC for the equipment; global only when one entity owns both |
| CT / MRI / PET | 70450, 72148, 74177, 78815 cleared against the covering LCD and the MCO's auth rule |
| Contrast and supervision | With/without-contrast codes and supervision level tied to the written order |
| Repeat and distinct reads | 76 same-physician repeat, 77 different physician, 59 to unbundle only when genuinely distinct |
| Laterality | RT/LT and modifier 50 on paired studies |
Behind those decisions sit the numbers that matter: a 99% clean-claim rate, roughly 99% net collections, under-25-day A/R, up to 40% fewer denials, and 90% of denials recovered on appeal, with claims out the door inside 24 hours. Those are the compliant benchmarks a professional imaging team should be measured against.
Revenue review
A certified radiology billing specialist reviews your coding, unit counts, authorizations and aged A/R against the payers you actually bill in Delaware — and puts a number on what your current process is leaving on the table.
A radiology specialist will reach out within one business day.
A radiology specialist will reach out within one business day.
Whether you run a hospital-based group reading for ChristianaCare-area departments, a freestanding center in Newark or Middletown, or a teleradiology practice covering the whole peninsula from another state, the billing has to match your footprint. Teleradiology adds a licensure layer — a radiologist reading a Delaware study from out of state must be licensed and, where required, enrolled where the patient sits, and the claim has to reflect the correct rendering location. We build the professional/technical split per site of service, so the office that owns its scanner bills global, the group that only interprets bills the 26 component, and neither claim is over- or under-stated. One group, three MCOs, one accountable billing team that keeps the AmeriHealth Caritas, Highmark, and Delaware First Health workflows straight.
Revenue here rarely walks out the front door — it drains through preventable edits that a volume-first biller never catches:
LCD / medical-necessity mismatch
Diagnosis matched to the covering Novitas L policy before billing
Wrong 26/TC split
Component billed to match the actual site of service
No RBM or MCO authorization
Advanced-imaging auth and a complete CMN secured before the scan
NCCI bundling
Professional read unbundled with modifier 59 only where truly distinct
Duplicate same-day reads
76/77 applied to defend legitimate repeats
Your revenue review ranks these by dollars lost across your Delaware sites, so the biggest leak gets fixed first.
Groups across the state outsource radiology billing because a general biller treats an imaging claim like an office visit — and radiology is nothing like an office visit. As a medical billing services company built specifically around imaging, we carry the three-MCO auth logic, the Novitas LCD map, and the component-split rules before your first claim goes out. Outsourcing here is not about handing the work to a cheaper billing company; it is about giving the read to a team that already knows which Delaware plan wants what. We run the full cycle:
— the exact MCO or commercial plan and its auth requirement confirmed pre-scan
— worked against the LCD and the plan's RBM policy inside the 120-day window, not just resubmitted
— radiologists paneled across all three Delaware MCOs and commercial carriers
— the whole imaging cycle owned end to end
All of it lives inside our radiology revenue cycle practice, and it complements the broader Delaware medical billing services our team runs statewide — one billing services company, one dashboard, backed by a 98% client retention rate.
We bill hospital-based radiology groups reading for the state's tertiary and community systems, freestanding MRI and CT centers, outpatient and mobile imaging operators, interventional radiology practices, and teleradiology groups — in Wilmington, Newark, Dover, Middletown, and the Sussex beach communities, out to the Kent and Sussex farm counties those hubs serve. Own the equipment, only the read, or both, and we bill the professional and technical pieces to match.
Imaging groups from Wilmington to the Sussex beaches recover more when medical billing for radiology in Delaware is handled by a team that already knows the state's three-portal Medicaid maze. We bill every ChristianaCare, Bayhealth, and Beebe read against the right plan — AmeriHealth Caritas, Highmark Health Options, or Delaware First Health under DSHP, plus commercial and Medicare Advantage volume routed through a radiology-benefit manager. Our coders set the professional-and-technical split by site of service, secure advanced-imaging authorization and a complete certificate of medical necessity before the scanner runs, and match each diagnosis to the covering Novitas Jurisdiction L policy. That discipline holds A/R under 25 days and drives a 99% clean-claim rate. Request a revenue review to see what your reads should be collecting.
Start with a revenue review: we'll review your 26/TC splits, your advanced-imaging authorizations, your Novitas LCD matches, and your aging DSHP A/R across all three MCOs, then show you what a focused imaging team can recover.
Each city page covers the local payer mix, the practices we bill for there, and the denials we prevent.
These are the Delaware markets we cover in depth. We bill radiology practices right across the state — tell us where you are and we will walk you through billing in your area.
Because DSHP and DSHP-Plus run through AmeriHealth Caritas, Highmark Health Options, and Delaware First Health, each with its own portal and auth rules, we identify the member's plan up front, confirm a complete CMN, and bill to the right pathway the first time rather than chasing three different rejections.
Yes. Delaware's Medicare Part B claims run under Novitas Solutions, and its Local Coverage Determinations govern medical necessity for advanced imaging. We check the ordering diagnosis against the covering policy before the interpretation is submitted.
Yes. We set the professional/technical split per site of service — modifier 26 where you only interpret, global where you own the equipment and the read — so no claim is over- or under-billed.
Whether you are a solo practice or a multi-site group, we bill Radiology across Delaware under one dedicated account manager and a live dashboard — and treat every counted unit, authorization and appeal as recoverable revenue until it is safely paid.
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